• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Kumar I feel I must thank you for your willingness to help me with this very strange problem. Regrettably  visiting the site you directed me to,  proved a labyrinth to me, so I gave up. The technical problem still remains as a challenge!

Many thanks.

HP Recommended

@Andreas11

 

To provide you with the contact information for HP Support, I need some details. I have sent you a private message. Please check and reply back to the same.

 

Keep me posted.

KUMAR0307
I am an HP Employee

HP Recommended

If I knew what the details you require were I would answer them but I do not find a private message other that a warning about Fake  The idea did not even occur to me  Kumar that you could be such a person. I do not see any other messages. 

HP Recommended

@Andreas11

  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage 
  • The message has already been sent from my end. Please recheck the same.
  • You do not have to worry as this is not a spam, I work for HP.

Keep me posted.

KUMAR0307
I am an HP Employee

HP Recommended

Kumar, it looks that our earnest exchange of ideas has come to an inglorious end. As it was impossible for me to read your message other than the note about fake helpers and therefore I could not maintain continuity of the discussion, it seems that we have to call it a day.  Many thanks for your willingness to help..

HP Recommended

@Andreas11

 

I have sent you a private message, to contact HP Support that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

 

Have a great day!

 

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.