my printer hp envy 7155 did not have the startup ink cartridge i need to know how i can start printe

[denise602]

hp envy photo 7155 wireless all in one printer no ink cartridge in box i need to know what to do

[asmita6658]

Hi @denise602

Welcome to the HP Support Community. 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[bferraro5]

Hello - I am having this same issue.  Asmita6658 can you please end me the same message?

[Jay_G24]

Hi @bferraro5

Welcome to the HP Support Community. I'd be happy to assist you

asmita6658 is not available, I will be assisting ou from here on.

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[bferraro5]

Hello - @jay_G24 would you be able to send me the information for getting the printer to work?  I previously shared the specific product info

[Jay_G24]

@bferraro5,

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile name, you should see a little blue envelope, please click on it.  

Keep me posted!