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ba45
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my printer is making a loud grinding type noise and photos come out crooked as in "grabbed" on one e

HP Envy 7800 All in one

Printer making grinding noise when printing and then photo seems to be "grabbed" in one corner and comes out crooked and smeary  in lower  right hand corner.

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my printer is making a loud grinding type noise and photos come out crooked as in "grabbed" on one e

@ba45

 

Welcome to the HP Support Community.

 

What is the photo paper size and type being used? Does his only happen with while printing photos?

 

Let's try to reset the Printer here:

 

Turn the printer on, if it is not already on.

  1. Wait until the printer is idle and silent before you continue.
  2. With the printer turned on, disconnect the power cord from the rear of the printer.
  3. Unplug the power cord from the wall outlet.
  4. Wait at least 60 seconds.
  5. Plug the power cord back into the wall outlet.
  6. NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
  7. Reconnect the power cord to the rear of the printer.
  8. Turn on the printer, if it does not automatically turn on.
  9. Wait until the printer is idle and silent before you proceed.

Also, try connecting the Printer to a different wall outlet directly.

 

Follow the steps from here to clean the rollers: https://support.hp.com/in-en/product/hp-envy-photo-7800-all-in-one-printer-series/9073159/document/c...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 

 


I am an HP Employee

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