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I was promised a refund label and have not received as of 1 1/2 weeks ago.
Cannot connect with anyone and online is useless for my request.
Welcome to the HP Support Community.
This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please do check your inbox on the forums page for the private message.
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Have a great day!
I am an HP Employee
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