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need ink catridge

ENVY 5540 series E447 A7
your help would be much appreciated. haven't received black ink cartridge and now have run out! I can't find anywhere on App or website that shows me how to request another one. [also when I look at the tracking for previous ink that was supposedly sent it doesn't confirm that it was delivered]. Help please?
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Flag Post
HP Recommended

need ink catridge




HP Instant Ink - Obtaining Replacement Ink Cartridges

Includes instructions (#7-#8) if you do not receive your Instant Ink cartridges



Instant Ink - HP Technical Support


Wait for an Instant Ink agent to find and respond to your inquiry


And / Or


Contact Instant Ink Support / HP Tech Support in your region, chat (as available) or speak with a “live person” and ask for help.



If the phone number(s) or contact information provided below do not work for you, please see your Terms of Service contract document for additional contact options in your region.




In USA or Canada,

Call Cloud Services (normal business hours): 1-855-785-2777


Not sure where to start?

HP Instant Ink – Top Solutions


HP Instant Ink, Sign-up, Information, and FAQ

Scroll down on page or click Three vertical white dots on blue background > top right of page

FAQ includes “Is my printer eligible for HP Instant Ink?”


HP Printers - Enrolling in HP Instant Ink

What is Instant Ink?  How it works – how to participate


HP Instant Ink - Terms of Service

Lots of information, including definitions –- What is a page? -- and contact options


HP Instant Ink - Obtaining Replacement Ink Cartridges

Includes instructions (#7-#8) if you do not receive your Instant Ink cartridges


HP Connected , ePrint, and Print Applications


Website Support Page > Troubleshooting, How-to, Video Tutorials

HP Instant Ink


HP Instant Ink - Is My HP Instant Ink Cartridge Broken?


Video Help

Fitting Instant Ink Cartridges in your HP Envy or Officejet Printer





HP Support: 0207 660 0596 (Specify help for Instant Ink)


HP Instant Ink - UK - Overview / FAQs,  HP Instant Ink - UK - Terms of Service



Everywhere else:  Contact HP Support


Specify help for Instant Ink / HP Connected / Web Services

HP World-Wide Support



Video - Instant Ink – Signing Up and Getting Started


Video – Instant Ink – Thanks for Enrolling - What's Next?


HP Connected - Instant Ink – Where available > Click Supported Countries (top right of Webpage)





Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.



Kind Regards,
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Message 3 of 4
Flag Post
HP Recommended

need ink catridge

Need ink now


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Message 4 of 4
Flag Post
HP Recommended

need ink catridge


Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you

I work on behalf of HP
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation