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JP1221 Student
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need to reset an ink system failure code oxc18a0201

lenovo
Microsoft Windows 10 (64-bit)

can't get the error code for inmk system failure to go away on my photosmart c6280. have gone through ther usual troubleshooting but no success. any way to fix?

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need to reset an ink system failure code oxc18a0201

@JP1221, Welcome to the HP Support Community!

 

This seems like an issue with the Printhead of the printer. Let us try these steps:

 

Reset the printer

  1. Turn on the printer.

  2. Wait until the printer is idle and silent before you continue.

  3. Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.

  4. Remove the ink cartridges from the printer.

  5. With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.

  6. Wait at least 60 seconds.

  7. Plug the power cord back into the wall outlet.

    NOTE: HP recommends connecting the printer power cord directly to a wall outlet.
  8. Reconnect the power cord to the rear of the printer.

  9. Turn on the printer, if it does not automatically turn on.

    The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

  10. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

  11. Reinsert the ink cartridges, and then close the ink cartridge access door.

  12. If you receive a prompt to print a calibration page, do so.

  13. If you disconnected the USB cable, reconnect it to the rear of the printer.

  14. Try to print.

Refer to this document for more info.

 

Revert back if this does not help for further assistance.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

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