10-12-2019 11:03 AM
I am trying to setup a network folder whn I go tom the network page I find that I must log in to register the new network folder. It asks for the computer user name and password I can't remember what thses are where do I find this information and set up my network folder?
10-15-2019 10:59 AM
This might require remote access of the computer to set it up.
I request you to talk to HP support.
They might have multiple options to help you with this.
- Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
- Select the country.
- Enter the serial of your device.
- Select the country from the drop-down.
- Click on "Show Options".
- Fill the web-form. A case number and phone number will now populate for you.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
I am an HP Employee