08-14-2019 02:18 PM
One computer fails to print, will only print to file (but Print and Scan doctor DOES allow "Internal print", says software is at fault)
I deleted then reinstalled s/w, no change
Solved! Go to Solution.
08-15-2019 05:43 AM
Think problem was due to latest huge Win10 update. Eventually I deleted every trace of HP printer software (using various tools) then installed everything from scratch. This time the OfficeJet Pro 8720 drivers worked.