01-28-2020 12:48 PM
new ink cartridges installed and now printer will not print.Message says "problem with ink or prineeeeter system". Turned on/off and did other suggested fixes.Still will not print.
01-31-2020 04:51 AM
@Allegra76, Welcome to HP Support Community!
May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Keep me posted for further assistance.
I am an HP Employee