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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- new router, now wireless printer won't work.
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03-28-2016 09:11 AM
Recently had to upgrade router, I've gotten the printer (Photosmart 7520) to connect - it says PASS on all items in the Test Results printout, and I've restarted both my iMac and printer, and the HP utility says Device Status unknown, and it will not print anything.
Any suggestions on what to try next?
05-03-2016 02:57 PM
@maggi101 wrote:My router does not have a WPS button. How do I get my printer to connect to the new router?
Enter the code manually into your printer.
WyreNut
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
05-03-2016 03:49 PM - edited 05-03-2016 04:08 PM
Yes, I have manually entered the code (you mean the router's password?) in the printer. That is fine. It got connected. But it still WONT print. The next step, you suggested was pressing the WPS router button. But my new EE router does not have a button. What to do now??
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