cancel
Showing results for 
Search instead for 
Did you mean: 
Ajna
New member
1 0 0 0
Message 1 of 2
44
Flag Post
HP Recommended

not printing all the letters propperly.

HP ENVY 5030
Microsoft Windows 8.1 (64-bit)

Hi.

 

After re-installation of the printer (not all features where correct installed ) the printer is not printing of some lines the complete letters. The top half of the letters is missing. This happens every four lines.

 

Do you have any ideas how to solve this. Before the re-installation I did not have this problem.

 

thank you

1 REPLY 1
Level 13
Level 13
6,150 6,120 493 1,038
Message 2 of 2
30
Flag Post
HP Recommended

not printing all the letters propperly.

Hello,

Please click https://support.hp.com/us-en/product/hp-envy-5000-all-in-one-printer-series/14095644/model/14095720/...   to access the steps that should resolve the issue .

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation