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not printing color

HP Recommended
envy 5540 all in one
Microsoft Windows 10 (64-bit)

Envy 5540 printer not printing color . Have tried everything including new cartridges

prints test page in color  but does print anything else in color

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HP Recommended

Hi,

Try following below version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Try printing and check for any change, if the same remains try printing using the newly added print queue copy and check.

Shlomi



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