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‎03-02-2020 12:46 AM

HP Recommended
Product: HP 1112
Operating System: Microsoft Windows 8.1 (32-bit)

not true colour print come out?

1 REPLY 1

‎03-02-2020 01:07 AM - edited ‎03-02-2020 01:08 AM

HP Recommended

@PB511 

Hello,

In order to palliate this issue, please try the following solution:

  1. Disconnect the USB cable from the computer's USB port.
  2. On the keyboard, simultaneously tap the Windows flag and the R key. The Run window opens.
  3. Type control printers, then press Enter. The Devices and Printers window opens.
  4. Right-click HP DeskJet Ink Advantage 1110 series, then Remove device and Yes.
  5. On the keyboard, simultaneously tap the Windows flag and the R key. The Run window opens.
  6. Type printui /s /t2, then press Enter. The Print Server Properties window opens in the Drivers tab.
  7. Select HP DeskJet Ink Advantage 1110 series, then click Remove..., and then select Remove driver and driver package.
  8. Click OK, then Yes, and then Delete.
  9. Restart the computer.
  10. Launch the printer software installed on the desktop and click Connect a new printer.
  11. Select Manual Setup, then Next, and select USB, and then Next.
  12. Follow the on-screen instructions to complete the printer installation.
  13. Try to print and scan.

I remain at your disposal in case of need.

Best regards,:Wink:



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