No error messages -- just bad color images. ran diagnostics, cleaned print heads, etc. no change in test resuilts -- magenta is mauve and yellow strips have a green tint
Welcome to HP support community.
If you have done all the steps mentioned in this HP document:- Click here
And if the issue still persists, this could be a hardware issue.
I request you to talk to HP support.
They might have multiple options to help you with this.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Sandytechy20 I am an HP Employee
Didn't find what you were looking for?
Ask the community
Ask the Virtual Agent