officejet 6700 does not wake up from sleep to print

[cheffdave]

So the Officejet 6700 does not wake up to print..from anywhere..the printer has to physically been turned on rendering printing from anywhere but the place where the printer IS, useless.

Im running the latest version of windows 10 on 04/25/2020 and it is wirelessly connected to my home network so everybody in the house can use it..

Is there a fix for this..i know its an eco feature but it is annoying

[Kumar0307]

Hi @cheffdave

Welcome to the HP Support Community. I'd be happy to assist you.

We will have to assign a static IP address to the printer that may help to resolve this issue.

On the printer, go to Setup > Preferences > Sleep > After 15 minutes.

Make sure the printer is connected to the PC and you are able to print.

• Make sure the printer and the PC are connected to the same wireless network.
• This printer supports only 2.4GHz network. So, the PC should be on the 2.4GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.

Now, try these steps:

• Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address.
• Type the IP address at the top of your web browser to obtain the printer EWS page on your computer.
• If you get any security notification, click on show details/advanced and 'proceed to this website'.
• Go to "Network" tab - General - Select "Network protocols" - Select "Enable IPv4 only" (or similar) - Apply the settings.
• Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
• Click on the radio button which says “Manual IP” and then click “Suggest a manual IP address” to give a manual IP address to your printer.
• Click on the radio button which says “Manual DNS Server” and under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4 (This is Google DNS server address)

Note: You may watch this video for a better understanding.

Monitor the printer.

Hope this helps! Keep me posted. 

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