06-24-2020 12:32 AM
I recently bought a HP Officejet 9020 and after paying a lot more money than my old HP printer 2600 series to my horror it wont print card stock.
I have read similar posts and cant find any pre select options for paper type relating to card. I have tried all the related selections for paper that may relate to card stock to no avail.
I just get a paper jam message and black runner marks on the reverse side of the card but no print.
My old HP 2600 series prints this card stock fine, why wont the 9020 do the same?
Solved! Go to Solution.
06-28-2020 02:53 PM
Welcome to the HP support community.
This printer support printing on cards.
Refer paper handling specifications in this HP document:- Click here
If you are not finding option to print on cards, you can create a custom paper size.
Here are the steps:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
I am an HP Employee