Post new question
Question
Reply
 
Honor Student
Posts: 4
Member Since: ‎02-09-2012
Message 1 of 12 (4,607 Views)
Accepted Solution

out of paper message hp officejet pro 8600

Printer says out of paper, but paper is loaded!

Reply
0 Kudos
Accepted Solution

Re: out of paper message hp officejet pro 8600

It may be cause the paper roll issue.

 

Did the paper roll into the device? You can try to load the paper again.

 

 

View solution in context
Top Student
Posts: 2
Member Since: ‎08-19-2010
Message 2 of 12 (4,597 Views)

Re: out of paper message hp officejet pro 8600

It may be cause the paper roll issue.

 

Did the paper roll into the device? You can try to load the paper again.

 

 

Honor Student
Posts: 4
Member Since: ‎02-09-2012
Message 3 of 12 (4,594 Views)

Re: out of paper message hp officejet pro 8600

Yes, I did not install the "automatic 2-sided duplex accessory" because I thought it was optional. Once I installed that everything worked fine

Student
Posts: 1
Member Since: ‎05-24-2013
Message 4 of 12 (3,802 Views)

Re: out of paper message hp officejet pro 8600

I am having the same issue but automatic duplex is connected.  Strangely, I can make copies and it recognizes paper in the tray but all print jobs are met with error to load paper...

 

- confused and frusturated

Regents Professor
Posts: 5,461
Member Since: ‎09-16-2011
Message 5 of 12 (3,794 Views)

Re: out of paper message hp officejet pro 8600

 

@PC_user, I would suggest installing an alternate driver such as the desk jet 990c driver. This driver will bypass the sensors in the printer. 

 

You can follow this thread Shane made to install the driver.

 

Student
Posts: 1
Member Since: ‎08-25-2013
Message 6 of 12 (3,583 Views)

Re: out of paper message hp officejet pro 8600

Paper is loaded and the roller is working, however the paper jams when printing and copying and displays an out of paper message.  I load paper and the same issue continues to happen.

 

Please help!

 

Distinguished Professor
Posts: 2,840
Member Since: ‎01-11-2012
Message 7 of 12 (3,564 Views)

Re: out of paper message hp officejet pro 8600

[ Edited ]

Hi Wilonda,

 

Is the Model # for your printer N911 a, g or n ?

 

I am linking you to a troubleshooting document for the Out of Paper error message.  Click Here  Does this help?

Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.

Please select the "Accept as Solution" button on the post that best answers your question.

I appreciate your input ! ___________________________________ _____

Thank You,
Rich
Expert
Tutor
Posts: 17
Member Since: ‎04-05-2014
Message 8 of 12 (3,091 Views)

Re: out of paper message hp officejet pro 8600

I have a brand new 8600 Premium. It will print a few print jobs and then hang. Sometimes I get the load paper message when there is paper in the tray. Sometimes I have to turn it off and on, at which point it will then print a few pages of babble and or streaked pages. VERY FRUSTRATING

Student
Posts: 1
Member Since: ‎06-06-2014
Message 9 of 12 (2,921 Views)

Re: out of paper message hp officejet pro 8600

Followed all the instructions in the video (cleaning the rollers, resetting the printer), still no luck. Am continuing to get the 'out of paper' message and no prints.

 

Printer was originally set up for wireless printing but have had to switch to direct connection while router is out of service. I added the un-networked printer and got a message that the new drivers had been installed. But, since I can't get the printer to pick paper to make a copy either, I don't think it's that. 

 

Next? HP wants to charge me for phone support since I've been out of warranty for 6 months. 

Honor Student
Posts: 3
Member Since: ‎09-11-2014
Message 10 of 12 (2,728 Views)

Re: out of paper message hp officejet pro 8600

But what a pain to fix.  Couldn't find anyplace to grab  the paper.   Finally dug it out wih needlenose pliers.

 

Who designs these things?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation