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chester77
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Message 1 of 2
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ox6100004a

hp officejet 6968
Microsoft Windows 10 (64-bit)

ox6100004a

 

well fix the problem i taken ink out what could get than  i force the tray with to take  out all 4 ink color than plug in than i follow  the screen information. than the problem over.

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ox6100004a

Hello,

Please click https://support.hp.com/us-en/product/hp-officejet-pro-6960-all-in-one-printer-series/8289579/model/1...   to access the steps that should resolve the issue .

Regards,
Jabzi

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