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Message 1 of 2
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paper jam error message

HP Recommended
HP 4520 series all in one printer

Paper jam error message and there is not paper jam I tried all the troubleshooting tips on the internet and still saying there’s a paper jam 

any suggestions?

very frustrated 

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Tpucker219

 

Welcome to the HP Support Community. 

 

If you have already performed the steps from the document Paper Jam Error k and the issue persists, it could be a hardware failure.

Please reach out to the HP Support in your region regarding the service options for your printer.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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