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‎01-07-2020 04:54 AM

HP Recommended
Product: hp jdeskjet f4580
Operating System: Microsoft Windows 10 (32-bit)

hi, ive tried every online soluition i have found and nothing has worked..... the printer is taking my paper through then the paper comes back out but stops with the a3 sheet hanging about 1 third out then stops and the paper jammed/out of paper flashes??? i can click the x (cancel button) and it carries on to bring the paper out then loads the next piece of paper and does exactly the same?? any help appreciated. thanks

3 REPLIES 3

‎01-07-2020 06:33 AM

HP Recommended

Hello, 

 

I see that you have mentioned using A3 size paper.

However, this printer does not support A3 paper size. 

Below is the URL to product specs document for your reference..

https://support.hp.com/us-en/product/hp-deskjet-f4500-all-in-one-printer-series/3944755/model/394475... 

Regards,
Jabzi

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‎01-07-2020 07:22 AM

HP Recommended

Thanks for reply mate, that was just an error on my typing i am actually using a4

 

cheers

 

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‎01-07-2020 07:37 AM

HP Recommended

Hello,

 

Does the issue also occur when you try making a COPY ?

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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