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paper jam

HP Recommended
hp deskjet 2131

dear sir mam 

paper jam solve the problem soon as soon 

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@TINU864

 

Welcome to the HP Support Community.

 

Let's try to reset the Printer here:

 

Turn the printer on, if it is not already on.

  1. Wait until the printer is idle and silent before you continue.
  2. With the printer turned on, disconnect the power cord from the rear of the printer.
  3. Unplug the power cord from the wall outlet.
  4. Wait at least 60 seconds.
  5. Plug the power cord back into the wall outlet.
  6. NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
  7. Reconnect the power cord to the rear of the printer.
  8. Turn on the printer, if it does not automatically turn on.
  9. Wait until the printer is idle and silent before you proceed.

Cleaning the printer paper feed rollers with an automated utility can help clear paper jams.

  1. Turn on the printer, if it is not already on.

  2. Remove paper from the input tray.

  3. Press and hold the Power button, press the Cancel button three times, press the Start Copy Color button seven times, and then release the Power button.

    The printer makes some noise for approximately one minute.

  4. Wait until the printer stops making noises before you continue.

Try to print. If the issue persists, please perform the remaining steps from this document: https://support.hp.com/in-en/product/hp-deskjet-2130-all-in-one-printer-series/7174550/model/7521801...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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