• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎03-19-2019 02:13 PM

HP Recommended
Product: hp photosmart premium c309g
Operating System: Microsoft Windows 7 (64-bit)

Hello, i need the service manual or part list for the printer c309g, hp photosmart premium c309g. The printer have broken one piece under the printer head. I need help for buy this piece, but i don´t know the reference of the piece. Can you help me ? 

Thank you

4 people had the same question
2 REPLIES 2

‎03-19-2019 02:33 PM

HP Recommended

Welcome to the HP Support Community  @Inforsat1 

 

To better assist you, the members will need the exact product number of your printer???

 

HP Printers - How Do I Find My Printer's Product Name or Number?

 https://support.hp.com/us-en/document/c03770424

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

Was this reply helpful? Yes No

‎03-20-2019 01:47 AM

HP Recommended

This is the p/n: CD054-64001

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.