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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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09-21-2019 03:40 PM
I want to assign an static IP address as my printer is always going off line. I need to make sure I can access the ews page to do so when I try to use a browser to reach it using the ip address for my pc It won't access it. I need to grant permission for it to do so so my fire wall won't block it is this the trouble?
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Accepted Solutions
09-21-2019 04:35 PM
While the printer is "online", that is, on the network, access the EWS for it using the IP address of the printer.
Example - Officejet Pro 8630 > Network
Settings are perhaps a bit different in the 8720 but should be recognizable.
References
Section Print a Network Configuration Page (Includes the IP address)
Using a Wireless Network Test Report
Need or want more information? Search for additional solutions...
Reference and Resources – Places to find (more) help and learn about your Printer
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type
HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more
HP OfficeJet Pro 8720 All-in-One Printer series
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We are a world community of HP enthusiasts dedicated to supporting HP technology.
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Answered? Select the relevant post "Accept as Solution" to help others find it.
09-21-2019 04:35 PM
While the printer is "online", that is, on the network, access the EWS for it using the IP address of the printer.
Example - Officejet Pro 8630 > Network
Settings are perhaps a bit different in the 8720 but should be recognizable.
References
Section Print a Network Configuration Page (Includes the IP address)
Using a Wireless Network Test Report
Need or want more information? Search for additional solutions...
Reference and Resources – Places to find (more) help and learn about your Printer
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type
HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more
HP OfficeJet Pro 8720 All-in-One Printer series
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Click Thumbs Up on a post to say Thank You!
Answered? Select the relevant post "Accept as Solution" to help others find it.
Didn't find what you were looking for? Ask the community