09-21-2019 03:40 PM
I want to assign an static IP address as my printer is always going off line. I need to make sure I can access the ews page to do so when I try to use a browser to reach it using the ip address for my pc It won't access it. I need to grant permission for it to do so so my fire wall won't block it is this the trouble?
09-21-2019 04:35 PM
While the printer is "online", that is, on the network, access the EWS for it using the IP address of the printer.
Example - Officejet Pro 8630 > Network
Settings are perhaps a bit different in the 8720 but should be recognizable.
Section Print a Network Configuration Page (Includes the IP address)
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Reference and Resources – Places to find (more) help and learn about your Printer
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type
HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more
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