01-29-2020 10:22 AM - edited 01-29-2020 10:24 AM
Hi am about ready to smash my printer up plz HELP.
I have no trouble printing onto photo paper but when I change to glossy photo printer I keep getting the message to load paper, I have done updates but still will not print
Solved! Go to Solution.
01-31-2020 04:50 PM
Welcome to HP support community.
I see that this printer does not support glossy photo papers.
Here are the media types supported by this printer:
Plain paper, Photo paper, Brochure paper
Refer "Paper handling" specifications in this document:- Click here
I hope that helps.
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I am an HP Employee
02-01-2020 03:31 AM
I have loads from when I had my last printer. I wonder if it would work if I turn the paper round and dont use the glossy side ?? Will try later. Thanks for your answer😀
02-01-2020 05:16 AM
Will do al try it later when I have time then at least if anyone else has the same as me they will know if it works on the backside of glossy but personally I think it should be mentioned in the paperwork that the printer only prints on Matt photo paper x