01-08-2020 06:57 AM
I have tried to print a 4x6 photo from my PC and via a USB. The photo is not true colour at all. Printing it on ordinary paper the colours are good. I am using the photo tray with photo paper (4x6). How can I print what I see on my screen?
01-10-2020 10:04 AM
Welcome to the HP Support Community. I'd be happy to assist you.
What type of photo paper are you using?
Make sure all the 5 ink cartridges in the printer has enough ink.
Check estimated ink levels
From the home screen of the printer control panel, touch the Ink icon . The current ink levels display.
Check the print quality settings on the PC before printing. You may choose from, Draft, Normal or Best.
Refer to this document for more info.
Change the paper type to "HP Premium Paper" photo paper and check if that helps.
For more info on resolving print quality issues, refer to this document.
Hope this helps! Keep me posted.
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