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bcad52
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photo smart printing

hp photo smart 6525 printer
Microsoft Windows 10 (64-bit)

black ink cartridge does not print after change.  I have a HP photo smart 6525 printer,

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HP Support Agent
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photo smart printing

@bcad52, Welcome to HP Support Community!

 

If you have already performed the steps from the document Black Ink Not Printing, Other Print Quality Issues, and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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