cancel
Showing results for 
Search instead for 
Did you mean: 
Bruce0210
New member
2 0 0 0
Message 1 of 5
1,067
Flag Post
HP Recommended

Solved!

print spooler won't clear after printing

officejet pro 8710
Microsoft Windows 10 (64-bit)

been having problems with print spooler jamming. after deleting the drivers and programs, I reinstalled and printed test

page and it worked fine. Then I printed a invoice and it printed fine but the file is still in the queue. Any ides why it keeps doing this?

4 REPLIES 4
Level 19
Level 19
80,623 80,517 10,026 21,591
Message 2 of 5
1,048
Flag Post
HP Recommended

Solved!

print spooler won't clear after printing

Hi,

Welcome to HP Support Forum. I think you need to remove the queue. For Windows, please try:

    hold down the Windows key and press R.
    from the Run window, type services.msc and hit enter.
    if the machine asks for Admin you have to accept this,
    look down to the print spooler service, right click it and select properties
    click on the Stop button,
    browse to C:\Windows\System32\Spool\printers or C:\Windows\System\Spool\printers (this may be hidden)
    delete the job inside this folder
    reboot the machine

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
0 Kudos
BR-549
New member
1 1 0 1
Message 3 of 5
1,013
Flag Post
HP Recommended

Solved!

print spooler won't clear after printing

I clear the spooler using the services.msc fix and that clears it for only one print cycle then is is back. What is the underlying problem?

SmallBizownerFL
New member
2 1 0 0
Message 4 of 5
105
Flag Post
HP Recommended

Solved!

print spooler won't clear after printing

My HP Officejet 4630 spooler keeps freezing. A job will print and still shows in the spooler and won't clear for 15 mnutes and usually shows a message saying the job could not print, although it had. I clear the spooler, by going to services.msc, scrolling to print spooler and clicking on stop, or restart. It then happens again after the next print job runs.

This has been occurring for the last year and is very frustrating.

0 Kudos
Moderator
Moderator
19,816 15,151 309 1,174
Message 5 of 5
99
Flag Post
HP Recommended

Solved!

print spooler won't clear after printing

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you

I work on behalf of HP
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation