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‎09-22-2020 03:12 PM

HP Recommended
Product: HP F4280
Operating System: Microsoft Windows 10 (64-bit)

my  wife's printer was not in service for over a year, I tried to reconnect it but it doesn't print. there seems to be ink in the printer

how do I get it to work?

 

 

Category:
1 REPLY 1

‎09-25-2020 08:35 AM

HP Recommended

@pet44usa

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you tried any troubleshooting steps?
  • Are you getting any error message or code while connecting printer?

While you respond to that, let's try these steps: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till the warm-up period finishes and the printer is idle.

And also follow the article for wireless connection related issue: https://support.hp.com/us-en/product/hp-deskjet-f4200-all-in-one-printer-series/3390945/model/339094...

Click here: https://support.hp.com/us-en/product/hp-deskjet-f4200-all-in-one-printer-series/3390945/model/339094... for more troubleshooting steps.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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