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‎09-03-2019 12:27 AM

HP Recommended
Product: office jet 3830
Operating System: Microsoft Windows 10 (64-bit)

Have ink, uninstalled/reinstalled driver, aligned, cleaned - deep cleaned and still only get blank pages when I try to copy. Any help appreciated! (scan doctor had zero solutions)

 

3 REPLIES 3

‎09-05-2019 05:07 PM

HP Recommended

@suse321

 

If you have tried all the steps in this document: https://support.hp.com/in-en/product/hp-officejet-3830-all-in-one-printer-series/7172321/document/c0... for  Resolving Copy Problems.

 

And if the issue still persists, I would personally suggest you contact our HP Support. 

 

Click here: https://support.hp.com/us-en/contact-hp?openCLC=true

 

Make sure you select the Country and Region.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community.

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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‎09-05-2019 07:21 PM

HP Recommended

Hi Raj,

Thanks so much! I'm going to try a few of the suggestions listed in that document then report back. 

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‎09-06-2019 03:22 PM

HP Recommended

@suse321

 

Keep me posted.

 

Have a great day!

Cheers 🙂

Raj1788
I am an HP Employee 

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