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‎11-20-2019 08:28 PM

HP Recommended
Product: envy
Operating System: Microsoft Windows 10 (64-bit)

my printer will only work via the airdrop from my iPhone.  I have 2 other laptops, one is hardwired to printer and the other is wireless.  both have wireless function. neither will find the printer.  all are on the same network. thoughts? 

1 REPLY 1

‎11-20-2019 10:26 PM

HP Recommended

@kwhitaker 

 

Please install printer software and drivers from the CD to your computers. You can also download software and drivers from HP but you need to know what is your printer.

 

Regards.

BH
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