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printer ink not compatible

HP 1510 ALL IN ONE
Microsoft Windows 10 (64-bit)

I purchased ink that was suggested on the HP website for my printer but when inserted it says it's not compatible. What do I do? I can't return the ink now that it's open. Can i get a refund or can HP replace it with the ink that is required and change it on their website

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HP Support Agent
HP Support Agent
9,866 9,859 622 752
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printer ink not compatible

Hi @phoenix20191

Welcome to the HP Support Community. I'd be happy to assist you.

 

Which HP ink cartridges did you purchase?

 

Find below the compatible ink cartridges for this model printer according to the region.

If you have purchased an incorrect ink cartridge, please reach out to the HP Support in your region regarding the service options.

 

I hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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