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gigi231
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Message 1 of 2
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printer jamming

Microsoft Windows 10 (64-bit)

I have scanned printer for problems, Cleaned all rollers. Paper jam's in the back at the top set of rollers, but does not crumple up. Cleaned paper tray and fanned paper.

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HP Support Agent
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Message 2 of 2
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HP Recommended

printer jamming

@gigi231

 

Welcome to the HP Support Community.

 

To help you further with this, let us know the Printer name.

 

Thanks 🙂


I am an HP Employee

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