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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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printer set up issue

deskjet ink advantage 2677
Microsoft Windows 10 (32-bit)

HI I am trying to install a new HP 2677 printer.  It is connected by USB as well as wiFi but the lamp next to ink cartridge is blinking and the ink level for both cartridges is showing nil.  The HP smart software message says to install the installation cartridge supplied first but my sealed box had only one set of regular cartridge.  How do I overcome this since due to covid 19 no support person is available.

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printer set up issue

@Sarkar88

 

Welcome to HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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