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Honor Student
Posts: 4
Member Since: ‎01-02-2018
Message 1 of 4 (107 Views)

printer spooler isn't working

Product Name: hp2620officejet

 my hp2620office jet, when I troubleshoot it on windows ten computer it tells me printer spooler is not working, and printer spooler is not activating automatically

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Regents Professor
Posts: 4,321
Member Since: ‎07-31-2014
Message 2 of 4 (85 Views)

Re: printer spooler isn't working

[ Edited ]

Ideally Print Spooler issue lies within the Operating System itself

 

Could you please confirm the model number of your HP PC and the Operating System version ?

 

Thank You,

KNRK

Although I am an HP employee, I am speaking for myself and not for HP

I am an HP Employee
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Honor Student
Posts: 4
Member Since: ‎01-02-2018
Message 3 of 4 (64 Views)

Re: printer spooler isn't working

windows 10 and hp2620 office jet printer

Regents Professor
Posts: 4,321
Member Since: ‎07-31-2014
Message 4 of 4 (56 Views)

Re: printer spooler isn't working

Thanks for confirming that you are using Windows 10 OS Image.

 

Also please confirm if you are you using HP PC or HP Laptop ?

 

Thank You,

KNRK

Although I am an HP employee, I am speaking for myself and not for HP

I am an HP Employee
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