01-21-2020 12:39 PM - edited 01-21-2020 12:41 PM
My printer had paper stuck in it. Thought I got it all out, can't see any but am getting an error message, screen on printer shows error message Ox61011bed. And it's making a crunching sound when the thing with ink moves.
01-23-2020 03:31 PM
I have gone through your Post and I understand your concerns
Please follow all the instructions in this Link: https://support.hp.com/in-en/document/c03079119 to check for Paper Jam and also to clean the rollers
Keep me posted how it goes
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
I Am An HP Employee