02-03-2020 09:08 AM
I have the hp deskjet 2633 printer, ive totally ran out of ink and need new ink, But my printer wont print out a information sheet that has the code on it to complete the order of the ink, I have brough a prepaided card today and thought this might help and be easier but clearly not I just need to code but my printer is completely empty of ink.
02-06-2020 02:33 AM
Welcome to the HP Support Community. I'd be happy to assist you with the claim code.
Please refer to step#1 "Printers without a touchscreen or text-based display" from here.
Once Web-Services are enabled, click on the option that says - "For advanced settings, visit the HP.Connected web site."
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
I am an HP Employee