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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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08-01-2017 12:35 PM
Hello my printer is printing blank pages could it be I am out of ink?
Solved! Go to Solution.
Accepted Solutions
08-02-2017 02:56 PM
This is a great location to get assistance! I read your post and see that your HP OfficeJet 3830 Printer is printing blank pages. I would like to help you resolve this issue.
Check estimated ink levels.
On the printer control panel, touch the Ink icon () to display the current estimated ink levels.
Figure : Example of estimated ink levels displaying full cartridges
Align the ink cartridges.
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Lift the scanner lid.
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Place the alignment page with the print side down on the scanner glass, and then position it according to the engraved guides around the glass.
Figure : Place the alignment page on the scanner glass
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Close the scanner lid.
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Touch OK to scan the page and complete the ink cartridge alignment.
Clean the ink cartridges.
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Load plain paper into the input tray.
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On the printer control panel, swipe the display to the left, and then touch Setup.
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Touch Tools, and then touch Clean Cartridges.
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The printer performs the automated cleaning process and then prints a Print Quality Diagnostic page.
Click here and refer the document to perform the above steps.
Let me know how it goes.
Cheers.
Sandytechy20
I am an HP Employee
08-02-2017 02:56 PM
This is a great location to get assistance! I read your post and see that your HP OfficeJet 3830 Printer is printing blank pages. I would like to help you resolve this issue.
Check estimated ink levels.
On the printer control panel, touch the Ink icon () to display the current estimated ink levels.
Figure : Example of estimated ink levels displaying full cartridges
Align the ink cartridges.
-
Lift the scanner lid.
-
Place the alignment page with the print side down on the scanner glass, and then position it according to the engraved guides around the glass.
Figure : Place the alignment page on the scanner glass
-
Close the scanner lid.
-
Touch OK to scan the page and complete the ink cartridge alignment.
Clean the ink cartridges.
-
Load plain paper into the input tray.
-
On the printer control panel, swipe the display to the left, and then touch Setup.
-
Touch Tools, and then touch Clean Cartridges.
-
The printer performs the automated cleaning process and then prints a Print Quality Diagnostic page.
Click here and refer the document to perform the above steps.
Let me know how it goes.
Cheers.
Sandytechy20
I am an HP Employee
08-02-2017 05:22 PM
Thanks for the reply.
I appreciate your time and effort.
Good to know that your query is answered.
Feel free to contact us in feature if you need assistance.
Cheers.
Sandytechy20
I am an HP Employee
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