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Brena49
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Message 1 of 2
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HP Officejet Pro 8610

I am not getting any error messages however everything I print (portrait) I have a string of letters running vertically through what I have printed. They are saying something like "only for the use of individual …"  I am not sure but looks as though it came from a document from my mother's attorney. How do I get rid of this nuisance?

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HP Support Agent
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Hi @Brena49

Welcome to the HP Support Community. To assist you better, I would like to know the following:

  • Which device are you printing from?
  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word or Webpages and check if the issue persists?

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

KUMAR0307
I am an HP Employee

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