• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Officejet 7610

This morning my printer began displaying the following error messages:

 

There is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP.

Followed by:

The printhead appears to be missing, not detected, or incorrectly installed.

 

Turning on and off did nothing.

Pulled the power plug with printer on, let it set for a couple of minutes. Reconnecting the power plug did not solve the issue. Nor  did resetting all the ink cartridges.

 

Recommendations gladly accepted,

david

 

1 REPLY 1
HP Recommended

found this, but not about to try it

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.