• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
officejet pro 9025
Microsoft Windows 10 (64-bit)

We recently purchased a OfficeJet Pro 9025 and I need to print 5 X 7 single page cards on card stock.   This is not the primary function of this printer but is something I thought it could do.  When I print, the printing is not centered, it is down at one end of the card.  Please help!

2 REPLIES 2
HP Recommended

@Daljean 

 

Edits - Correct the first example image

 

Yes, printer can likely do this.

 

 

For example

 

If the print is slightly off center, it could be simply that the exact shape of the photo does not match the shape of the paper.  Uneven borders can be centered horizontally / vertically for a better fit but the effect won't be perfect.

 

=========================================================================

 

If the image is way-off to the side, it may be that the printer control panel does not know you are using (have loaded) the 5x7 inch paper.  The Printer Preferences may be unassigned or stuck on a previous job / shortcut setting.

 

Check / Adjust / Retain the Paper at the Printer Panel

 

Open Printer Tray,

If you have not yet done so, add desired paper type

Close Tray

IF applicable for your printer:

Look for a message on the Printer Control Panel,

Click Modify (wording varies), set the paper size and type, Click OK

 

NOTE:  If the size of the Paper Size is not in the Drop-down list, Select Custom

 

Set the Preferences - Windows

 

  1. The following assumes the Full Feature Software has been installed.
  2. Check / enable the printer as the “Default Printer”
  3. Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.

 

Control Panel > icon view > Devices and Printers > Right-Click on your printer > Set as Default

 

Control Panel > icon view > Devices and Printers > Right-Click on your printer > Printing Preferences >

Tab Printing Shortcuts > Click / Highlight preferred shortcut > Click Apply > Click OK to exit

 

If the printer software supports the feature, change the settings as desired, then use “Save as” to create a Custom Shortcut.

 

OR

Windows key + S (search for) Printers and Scanners

Left-Click on (your) Printer > Manage >

Printing Preferences

Select a shortcut and / or set “preferred settings” for paper, source (tray), other settings

Optional (if / as supported on the printer): Save As > enter a name for your custom shortcut

Click OK to save the preferences

 

=========================================================================

 

As well, if the Media type is not selected correctly, or if the media (kind of paper) is not supported, the paper may be getting stuck (not feeding properly).

 

The Specifications are frustratingly vague in some respects - the "Card" paper is likely referring to "Index" card.

 

Media types
Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper, Light/Recycled Plain Paper, HP Tri-fold Brochure Paper, Glossy
Media weight supported (metric)
60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)
Media weight supported (U.S. standard)
16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)
Borderless printing
➡️Yes, on photo and brochure paper only, up to 8.5 x 11 in (US letter), 210 x 297 mm (A4)

 

===================================================================

 

General Example - HP Smart for Windows

 

HP Smart for Windows

Learn how to use HP Smart on your Windows 10 computer

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

Links to HP Smart software for Windows and Mobile devices,  includes an FAQ section

HP Printers - Using the HP Smart App (Windows 10)

 

HP_Smart_W10_Print_Photo_5x7_1HP_Smart_W10_Print_Photo_5x7_1

 

OK - Note the Media setting in the example - "thick paper" (card, for example) does not support Borderless.

Brochure paper (typically 180 gsm) does support borderless as does photo paper.

Brochure paper does not (typically) come in 5x7 - Create a custom paper size.

Might work - Depends on your paper... You cannot fool the printer trying to use heavy card stock and just calling it brochure paper.  Too much difference in paper density and the obvious possible weight difference.

 

Added simply as FYI for "things to know / try / consider"...

 

General Example - 9025 - Custom Paper Size Form

 

9025_Custom_Paper_Size_5x7_19025_Custom_Paper_Size_5x7_1

 

 

Reference and Resources – Places to find help and learn how to use your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9025 All-in-One Printer

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

 

Dragon-Fur

HP Recommended

Thank You Dragon Fur.  We got one to work.  Now messing with the rest..  Lots of finagling to get it right. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.