01-09-2020 10:33 AM
Welcome to the HP Support Community. I'd be happy to assist you.
- Which application are you trying to print from?
- Have you tried printing different types of documents like PDF, Word or Webpages and check if the issue persists?
Update the printer firmware
Click here to know different methods of updating printer firmware.
Also, check for any software updates on MAC
Click here to know how.
Make sure the printer is installed using the AirPrint driver. Check the print settings on the MAC, refer to this document.
Hope this helps! Keep me posted.
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