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valerio9869
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problem instant ink

Mac OS X 10.7 Lion

Hello, I need new ink but it hasn't auto-shipped. I can't find a link to order manually. Please help. Thanks,

 

 

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HP Recommended

problem instant ink

@valerio9869

 

Start here:

HP Instant Ink - Obtaining Replacement Ink Cartridges

  • Instructions (#7-#8) if you did not receive (or now need) replacement Instant Ink cartridges
  • Includes: Contact Option(s) as available for your region

and / or

 

Help Options:  HP Instant Ink – Top Solutions

Section / Selection:  Ink Cartridge Issues

 

 

all the rest of it...

 

Help, Documents, Videos, and Information

 

HP Instant Ink - HP connected: Sign-up / Sign-in, FAQ, Important "Small Print" Information

Click Supported Countries (top right of Webpage) - Change Flag to your country

Subjects and Sections 

  • Scroll down on page or click Three vertical dots on the top right of page
  • If necessary, scroll down a bit to see regional Support Contact Options (Right side of screen)
  • Section "How it works" > Scroll down > Click “Check to see if your HP printer works with Instant Ink”
  • READ the Terms of Service agreement (Link located under the FAQ section)

Note -- Contact options are listed in your Terms of Service Document

 

Website Support Troubleshooting, How-to, Video Tutorials

 

and / or

 

If you cannot find the information you seek,

If you disagree with the answer(s) you find,

If you want to speak with Support staff,

Please contact Instant Ink Support in your region

 

Things that are Instant Ink

 

Instant Ink / HP Technical Support

 

Please take the time to read the warnings regarding thieves and vermin:

Scams and Unscrupulous Contacts – Please READ

_________________________________________________________________

 

What is Instant Ink?

 

  • Instant Ink Service is not "free ink"
  • Instant Ink Service is a print-by-page subscription service that includes ink supplies during the time the Instant Ink Service contract is active

 

  • Read / Find Information:

HP Instant InkFAQ > How does Instant Ink Work

HP Instant Ink> Link under FAQ > Read your Terms of Service Document

 

_________________________________________________________________

 

Option:  Agent Response

 

You can choose to wait for an HP Agent to respond to your request.

 

The following applies to agent response from HP:

  • An HP agent will post back before contacting you privately.
  • HP agent response times vary widely – this forum is not HP Technical Support.
  • HP agent response is NOT guaranteed - this is a community forum.
  • Be aware of scams and thieves that crawl out from under the rocks – READ the warnings.

 

 

Option:  Contact HP Instant Ink Support in your region

 

Reminder:  Support may be restricted to regular business hours as defined in your location.

 

In USA or Canada

Cloud Services (during normal business hours):  1-855-785-2777

  • Verify the phone number in your Terms of Service document

 

HP Instant Ink - USA - Terms of Service

Lots of important information and definitions, including:

#  4:  Printer Needs to be Connected to Internet

#  5: INSTANT INK PROGRAM CARTRIDGES PROVIDED TO YOU (Read this one!)

And

#  6:  INSTANT INK PROGRAM CARTRIDGES MUST BE RETURNED TO HP BY YOU (Read this one!)

#  7:  Service Plans -- What is a page? (Read this one!)

#  8:  Rollover Pages

#13:  Customer Support Center -- Cloud Services Contact Phone Number and online contact link

#15:  Cancellation

 

______________________________________________________________

 

In UK

HP Support - Specify help for Instant Ink: 0207 660 0596

 

HP Instant Ink - UK - Terms of Service

Lots of important information and definitions, including:

Top of Page:  Location, Contact Phone Number and online contact link

#  5:  Printer Needs to be Connected to Internet

#  6:  INSTANT INK PROGRAM CARTRIDGES PROVIDED TO YOU (Read this one!)

And

# 7:  INSTANT INK PROGRAM CARTRIDGES MUST BE RETURNED BY YOU TO HP (Read this one!)

#  8 Service Plans -- What is a page? (Read this one!)

#  9:  Rollover Pages

#13 Customer Support Center -- includes Contact Phone Number and online contact link

#16:  Cancellation

 

HP Instant Ink - UK - Overview / FAQs

 

______________________________________________________________

 

Everywhere else:  Contact HP Support

 

Specify help for Instant Ink / HP Connected / Web Services

HP World-Wide Support

Select your country / region from the list and follow the prompts

______________________________________________________________

 

 

Click Thumbs Up on a post to say Thank You!

 

Answered? Click post "Accept as Solution" to help others find it.

 

Kind Regards,
Dragon-Fur
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