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problem printing #10 envelope

HP officejet 4530
Microsoft Windows 10 (64-bit)

Trying to print #10 envelope from older Lotus SmartSuite 9.8.2 Word pro .

Get wrong paper size

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problem printing #10 envelope

Hi,

Please make sure you load the envelopes properly:

https://support.hp.com/rs-en/product/hp-deskjet-ink-advantage-4530-all-in-one-printer-series/5447926...

 

Once closing the tray, be sure to evaluate the shown prompt and change the paper size for the printer

 

Also, when printing from the computer make sure to change the paper settings for both the Lotus SmartSuite document settings and the print properties dialog, which can be accessed from the Print dialog.

https://support.hp.com/rs-en/product/hp-deskjet-ink-advantage-4530-all-in-one-printer-series/5447926...

 

Hope that may help,

Shlomi


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Solved!

problem printing #10 envelope

Had to change the paper size using the printer assistant preferences to recognize a #10 envelope

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