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chelseajai
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problem with printer or ink system

HP Officejet Pro
i recently changed the ink on my printer and now i’m getting a message stating that there’s a problem with the ink system or printer. i reset the printer, wiped the cartridges and nothing seems to work. please help.
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problem with printer or ink system

@chelseajai,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the exact model of the printer and the operating system you are using.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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