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Bernard-14
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reactive ink cartrage not used for months in a printer

63XL
Microsoft Windows 10 (32-bit)

reactive ink cartrage not used for months in a printer

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HP Support Agent
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reactive ink cartrage not used for months in a printer

@Bernard-14,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

  • What is the exact model for your printer?
  • What is the exact issue you are facing?
  • Do you have an Instant Ink account?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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