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anush_9016 Honor Student
Honor Student
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Message 1 of 2
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Solved!

region reset

hp deskjet ink advantage 3775 printer
Microsoft Windows 10 (64-bit)

I had bought the HP Deskjet ink advantage 3775 printer in dubai and i have shifted in india. I am unable to use the HP 680 catridges( bought from HP store) available in india and the printer prompts an error. Kindly do the region reset so i can use the catridges available in India.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Solved!

region reset

@anush_9016, Welcome to HP Support Community!

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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