09-16-2017 12:57 PM - edited 09-16-2017 12:59 PM
Just got the Envy 4527 and having to return to the shop I got it from, would not print properly.
Registered for Instant Ink but apparently already have replacements on the way . Do I just cancel and return the ink when it comes?
09-18-2017 11:31 AM
Hi @T1lly, Terry here.
Welcome to the HP forums.
You can refuse shipment if you are there when the courier arrives. Alternatively if it gets delivered open up the package and there will be prepaid recycling envelopes to return them with.
Your account is probably not activated. If it is, then simply cancel your service using these instructions.
I hope this helps.
HP Instant Ink Support