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returning a printer to store

HP Recommended
Envy 4527
Microsoft Windows 7 (32-bit)

Just got the Envy 4527 and having to return to the shop I got it from, would not print properly.

Registered for Instant Ink but apparently already have replacements on the way . Do I just cancel and return the ink when it comes?

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HP Recommended

Hi @T1lly, Terry here.

 

Welcome to the HP forums.

 

You can refuse shipment if you are there when the courier arrives. Alternatively if it gets delivered open up the package and there will be prepaid recycling envelopes to return them with.

 

Your account is probably not activated. If it is, then simply cancel your service using these instructions.

HP Instant Ink - Cancelling Your HP Instant Ink Service

 

I hope this helps.


-Terry
HP Instant Ink Support

TwoPointOh
I work on behalf of HP

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HP Recommended

 I have returned the printer as a faulty item/change of mind and am keeping existing HP 4504.

Printed perfect photos since.

 

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