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HP Recommended
hp8720 inkjet printer
Microsoft Windows 10 (64-bit)

roller lifts color from high quality photo prints on HP photo paper

3 REPLIES 3
HP Recommended

@RMGray 

 


@RMGray wrote:

roller lifts color from high quality photo prints on HP photo paper


That result certainly defeats the purpose of using "high" quality and now the rollers are dirty, too.

 

First off, clean the printer and the cartridges, too, if they need it.

Black or Color Ink Not Printing, Other Print Quality Issues

 

 

Observations / Suggestions

 

The printer may not like the paper - for example, this is an Officejet small business and home printer - HP Advanced Paper is going to provide decent prints and Premium paper may not work as expected.   This is a document printer that also prints pretty good photos, brochures, and related image printing.

 

Documents, on the other hand, likely (should) look super great when printed on high-grade paper (24lb cover or bond, super white).

 

What to do?

  1. Clean the printer, cut back to normal quality, use decent grade HP Advanced photographic paper.
  2. Maximize the color (hue and saturation) settings as available in your photo viewing / editing software.

 

Reference and Resources – Places to find help and learn how to use your Printer

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Printer Homepage – “Things that are your printer”

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When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8720 All-in-One Printer series

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Happy 2020 - Year of the Rat

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

HP Recommended

thanks,  I found that plain poster paper on high quality produced good results.

HP Recommended

@RMGray 

 

Excellent.  The paper makes all the difference. 

 

Happy Printing.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

2020 Year of the Rat

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.